Track Record interviews are most useful when they cover all of the qualities you will want to see in your ideal supplier. Nailing those qualities, then following a structured process with referees that results in a score that you can defend, is a fine art.
This can be quickly and easily done by following an interview template, which guides your interview process with each of your suppliers’ referees and generates a score at the end of the interview. It’s fast, easy and defensible.
Naturally, you can add or remove questions, to customise the template so that it focuses on the performance areas that are most relevant for the project you are procuring.
Another option might be to use an online tool like Survey Monkey (but it’s quite likely that not all referees will respond within your timeframe).