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Payment and Refunds Policy: Payment is required before the course. We allow a full refund if you cancel more than a month before the course; or a 50% refund or a transfer if you cancel between a month and a week before the course date. Unfortunately, we cannot generally provide refunds for cancellations within a week before the course. A transfer to another course may be possible if a cancellation is received within a week of a course, however additional charges may be needed to recover venue and catering costs already incurred.